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Review Highlights
“Johnny has been super helpful and sent me a brand new replacement, which has been working great with no issue.” in 22 reviews
“I shipped my Saeco Intelia to them from Massachusetts as they seemed to have more repair experience than others.” in 2 reviews
“They even included a bag of Intenso - Forte beans with the returned machine.” in 2 reviews
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About the Business
Business owner information
Giovanni C.
At Cerini Coffee & Gifts, our family has helped keep a piece of Italy alive right here on Arthur Avenue for two generations now. We're proud to share our culture's love for coffee and espresso with everyone in the neighborhood -- visitors and locals alike. With our online store, we've been able to do the same for people all over the world. Our selection includes coffee beans, machines, and even equipment repair for both households and businesses. Whatever you visit us for, our staff will be ready to offer a warm welcome. After all, we're bringing Italy closer to your home.
Ask the Community
Q:
I have a Lelit pel41tem espresso machine. Do you repair or do maintenance on this brand? Thanks.
A:
Yes, we can service the Lelit Brand, but we do not have parts on hand for them.
Johnny C., Business Owner5 years ago 1 person found this helpfulQ:
I have an Expobar lever machine and it seems to have a short somewhere. Can you repair such a machine and how long does it take?
A:
Yes, we can repair your unit. Current repair times are less than 2 weeks. CERINI… more
Johnny C., Business Owner5 years ago
Recommended Reviews
Overall rating
83 reviews
5 stars
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1 star
- Randy C.Bronx, Bronx, NY021Apr 29, 2024
Great coffee shop. Customer service was great, the staff was very knowledgeable and answered all of my questions and even gave me a sample to try. And I must say the shop offers a great selection of variety for all your coffee needs !
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Johnny C.
Apr 30, 2024
Thanks for the review! We appreciate it.
- Oct 14, 2023
Whether you're looking for an espresso machine, quality Italian coffee, authentic imported specialty products, or just an immersion experience, Cerini is worth a visit.
Stepping into this clean, organized, well-stocked, sunny store is as close to visiting a supermarket in Italy as you can get in the BX. The products on the shelves, from pasta to olives, honey to cleaning supplies, are the items on the shelves overseas. The owners and staff are authentic, curating their inventory to cater to customers still connected to Italy. We visit monthly but have been told they have robust demand for shipping. Have also heard they offer espresso machine service and advice.
Expect a well-meaning level of confusion and chaos, just as you'll find all over Italy; it's just their way. But you'll definitely leave with real deal purchases and some unexpected delicacies. They'll even share a recipe or tips if you ask. Enjoy!Helpful 0Thanks 0Love this 0Oh no 0 - Laura K.Tarrytown, NY216105252Jul 15, 2023
Super reliable, fast and secure shipping, and a great family business! Marco in particular is amazing - I don't go anywhere else.
Helpful 1Thanks 1Love this 2Oh no 0 - John D.Katonah, NY0673Aug 26, 2023
Overpriced products. Employees act like they are special. I asked for a bag of coffee, I drove an hour home and saw they sold me espresso. I dont drink espresso. I just threw it in the garbage instead of dealing with these idiots again.
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Johnny C.
Aug 26, 2023
Hi John,
Thanks for the feedback. I'm sorry you received the wrong items.
I'm happy to ship you a replacement of the correct coffee. I will send you a direct message. - Apr 20, 2021
We have never been to Cerini in person but over the past year we have ordered from them twice. They are so very easy to work with. We have purchased lots of imported herbs and chocolate from Italy. They cost a tad bit more than herbs in the grocery store but the quality is far superior and the flavor is unbeatable. The limoncello hard candy and the dark chocolates filled with limoncello are awesome.
Highly recommend ordering online from Cerini. Will definitely order again...just waiting for some Out of Stock items to return. Their stock turns over quickly which only ensure freshness.
Shipping is very reasonable and quick.Helpful 0Thanks 0Love this 1Oh no 0 - 218862113792Jul 19, 2019
Procaffeinating: the tendency to not start anything until you've had a coffee. Cerini cares for all your coffee needs and more!
Walking into here is basically a mini Italian home goods with all the good coffee finds and gifts for weddings and all kinds of things. They take care of your bomboniere needs and have a huge assortment of coffee available. Loose beans and packaged coffee of all kinds.
If you think you know coffee and coffee machines you really don't. You might have your little moka pot and nespresso machine (this is basically coffee for dummies lol - its what I have). After walking into the coffee machine heaven I realized how much I don't know of anything. They have industrial type (for the home) coffee machines that will make you the most perfect, creamy, espresso. They also repair the machines and sell all their replacements (for the most part.) Giovanna was very helpful in helping us find a brand new rubber for a friends older manual coffee machine. She was hilarious and so kind! This place is loaded with Italians and I felt right at home.
I'm definitely going to be coming back here for when I'm ready to get my profesh coffee machine and I can't wait!
They don't sell coffee by the cup but I'm sure if you ask one of the owners they will hook it up. What's an Italian without espresso anyway?
Grazis mille Giovanna! È stato un piacere chiacchierare un po'!Helpful 2Thanks 0Love this 2Oh no 0 - Jan 31, 2022
This store is really wonderful. The people are so friendly and the selection is fabulous. I go often to find coffee pods for one of our 3 espresso machines. I also have had occasion to have Johnny fix my favorite of the 3 - the Lavazza Espresso Point. It's a temperamental machine and when he fixes one thing, another might fail. He's so persistent and will keep at it until it's back to perfect working order. His pricing is very fair and bringing the machine gives me an excuse to browse the wonderful store and the old neighborhood.
Helpful 0Thanks 0Love this 2Oh no 0 - Mar 9, 2019
Been going here for years. They have kept up with the times and offer incredible online ordering. And now that Borgatti's is figuring out how to mail order raviolis I may never be back to Arthur Ave again, which is a shame because the Cerini store is incredible. Johnny has made coffee his life and it shows. They service machines, have the best beans, and even have a cat prancing around the place.
I will always stop in and shop when I'm in the area, not just for the coffee but for all the specialties and interesting Italian gift items.
I always try different stuff, but my go to is consistently the caffè Vicere. I think I need to try the moka bar next. I'm a big fan of the crema.Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Johnny C.
Mar 9, 2019
Frank,
Thanks for the review! We work hard, and I'm happy to hear that it shows. :)
Hope to see you on arthur avenue soon.
Thanks,
Johnny - Oct 22, 2020
From the ladies chatting away in Italian to the gourmet specialty imports to the cats lazily sleeping on top of boxes of espresso machines, this shop feels more like a place you'd find in a small upscale Italian city rather than New York. Staff were wearing masks properly!
Wheelchair access: no steps from the street, some aisles too narrowHelpful 1Thanks 0Love this 0Oh no 0 - Vicky Z.Westborough, MA11170188Jan 26, 2022
Fantastic store! My parents have a Lavazza Espresso Point machine that they love, and finding the decaf cartridges for them has been difficult/impossible. This wonderful store had options available by non-Lavazza companies that make cartridges compatible with that machine. I was ecstatic! Plus they carry the most amazing selection of imported Italian items, like delicious squid-ink pasta. I am beyond excited to have discovered this wonderful store!
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