Car Depot Miramar
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About the Business
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Kennya Q.
Auto Loans Used Cars Used Trucks Special Financing
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Overall rating
26 reviews
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- Hazie A.Chicago, IL2913252Aug 29, 2022Updated review
Don't walk into this place the man who manages this office likes to threaten customers after consumer purchases a vehicle. Still to this date there is no title for the car purchased. Kennya still not responding or assuming responsibility.
Helpful 0Thanks 0Love this 0Oh no 0May 31, 2022Previous reviewzero stars!!! dont not buy anything from this dealership. my friend purchased a car dec. 2021 its may 2022 no permanent tag or title on hand.
you will be scammed if you consider purchasing anything from either dealership in miramar or homestead office.
both miramar police and miami dade police are aware of the many endless complaints.
police have looked for kenya- she is never in the office.
dealer services are aware of this dealership whoever is going through a rough time have received tickets due to this company negligence get an attorney and contact state of florida bureau of dealer service regional offices
miramar - 954-969-4237 dmvregion1@flhsmv.gov
miami (305) 953- 3160 dvmregion10@flhsmv.gov
make sure you send every document scanned. send your bill of sale and save every paper tag given or every proof of payment text emails anything this business should not be operational.
You can call car depot all day and Luci will leave you on hold. Don't believe any employee that says they are trying to help their words in this dealership starting from the owner Kenya to her employees have no weight to their words character business practice. Her employees are between both office. - Eric N.Haysville, KS1061Jun 8, 2023
Traveled 5 hours to buy a car I wanted, alternator went out 9 days after purchase. Waited 3 days to hear back from dealership, I did not. I had to call them myself to be told there is nothing they can do about it.
Helpful 0Thanks 0Love this 0Oh no 0 - Esteban S.Sunny Isles Beach, FL573030Sep 28, 2018Updated review
Online listing price is $12,788 for the 2016 Mazda3i Touring Compact car 54,000.00 Miles on it.
After contacting the dealership they offered me a guaranteed price out the door of $13,500.00
When arrived to my appointment the people were awesome and very friendly but they were only allowed to sell the car for $15,000.00
So they exercise deceptive tactics to lure you and waste your time.
We made a serious cash offer for $11,200.00
(-$2,300) from their guaranteed price
Car is an auction vehicle (fleet) needs service, tires, new battery and TLC. Has been siting since June 2018 approximately (4months) I wonder why?
All service, new battery and new tiers approximate value of $1,500.00
News update, just received a call from a sales person offering out the door price of $14,700.
Also hanged up because of the waste of time only to be followed by a text that said "it is very childish and immature to hang up on a business conversation"
this is ridicules.
would love to chat with the owner! about their practices...
News Update - Spoke with another person today, was offered $14,888 not out the door price. (They really push for financing...)
They changed the price of the vehicle online and finally called me back after I chased them for some time.
I am not happy with the way they do business they are just not trust worthy.
I would not be able to recommend any of my friends and family to this dealership... they are a complete waste of time.
They probably target bad credit individuals so that they can bleed them out monthly on a bad loan.
You have your very bad apples and some good apples. Regardless I don't know anyone with a regular credit history or above to be happy with what they have to offer.
FYI they have hundreds of lawsuits...
https://www.juralindex.com/car-depot-of-miramar-and-kennya-quesada.htmlHelpful 7Thanks 0Love this 3Oh no 0Sep 27, 2018Previous reviewOnline listing price is $12,788 for the 2016 Mazda3i Touring Compact car 54,000.00 Miles on it.
After contacting the dealership they offered me a guaranteed price out the door of $13,500.00
When arrived to my appointment the people were awesome and very friendly but they were only allowed to sell the car for $15,000.00
So they exercise deceptive tactics to lure you and waste your time.
We made a serious cash offer for $11,200.00
(-$2,300) from their guaranteed price
Car is an auction vehicle (fleet) needs service, tires and TLC. Has been siting since June 2018 approximately (4months) I wonder why?
all service and new tiers approximate value of $1,500.00
PS I am still wanting to buy this car but now for $11K Even Cash out the door. if your interested - you have my contact information under the name Eric we were there 09/26/2018 around 8:30PM
thank you.
news update, just received a call from a sales person offering out the door price of $14,700.
also hanged up because of the waste of time only to be followed by a text that said "it is very childish and immature to hang up on a business conversation"
this is ridicules.
would love to chat with the owner! about their practices...
I am still interested in buying the car by the way... no one calls to help, apologize, or explain why so many inconsistencies...
when I get home I will post all the screen shots of the messages and offers I am talking about...
FYI they have hundreds of lawsuits...
https://www.juralindex.com/car-depot-of-miramar-and-kennya-quesada.html - Abel B.Hialeah, FL789Nov 25, 2018
This is the worst place to get involved into a car dealer customer
They are vicious thieves
Took my down payment deposit
Hit me with a broken car same day I returned the vehicle
Never saw my money again.
They want me to get another car from the lot
No money back even if you drive the car for 30 minutes
Car broken down ,they fix or repair ...
NO WAY YOU GET YOUR MONEY BACK
Anthony the owner has stolen my money
I'm Abel barrera the one bought a white Honda Civic 2010 and returned the very same day with transmission failure...Helpful 4Thanks 0Love this 1Oh no 0 - Reco S.Hallandale Beach, FL04Nov 4, 2021
I purchased a car at this dealer a few years ago I drove the car for four years no major problem thanks to the way Toyotas are made. My car came with no rear head rest they told me they'd order them for me but they never did.
Helpful 2Thanks 0Love this 1Oh no 0 - Chahmar H.FL, FL01Dec 11, 2021
WOULD GIVE 0 STARS... bought a car and it broke down not even a week later. they fixed the car free of charge but was a hassle for me to get a response or update on the car. CUSTOMER SERVICE IS TERRIBLE!!! DO NOT RECOMMEND
Helpful 1Thanks 0Love this 0Oh no 0 - Scot K.Ocala, FL01Nov 28, 2021
Unprofessional, unreliable, scammers and procrastinators. Would never recommend this place to anyone ever
Helpful 0Thanks 0Love this 0Oh no 0 - Dimitri C.Miami Lakes, FL282Sep 16, 2020
The worst dealer ever, unprofessional, once get your money never answer your phone calls.A lot of people at the office trying contact the manager or the owner and they keep hidden for the client.My best advice.Dont go there.....
Helpful 0Thanks 0Love this 0Oh no 0 - Elizabeth C.Miami, FL3185Jun 10, 2020
SCAM SCAM SCAM SCAM SCAM!!!!!!!!!!!!!! STAY AWAY FROM THIS GARBAGE DEALERSHIP!!!!!!!!!! These people sold us a car and at first everything perfectly fine. They said they were going to call us back and fix the minor issues the car had and not once did we receive a phone call to fix the car. The mechanic was never there and after we signed the contract, they called us a week later to tell us that the bank could not approve us for the 60 month contract and said it had to be 48 months. First of all, there was no record with the bank that we signed and were approved to finance the car. The office manager VICTOR is the worst person in that office. He needs to be fired for his unprofessionalism. When we went to go return the car once we found out about the contract changing, he told us that the people who could help us in regards to the mileage was the people in Car Depot in homestead. So we went on a Saturday (they're open 7 days a week) to go figure out the issue with the mileage and return the car but when we went, Victor was there and when we tried talking to him, he went crazy and ran outside the store forming a scene saying he did not want to speak to us. SO UNPROFESSIONAL. The people from the homestead office had to chase after him to get him to cooperate with us because he didn't want to speak to us and take care of the issue since it was his wrong doing. So in order to assess the situation, Jorge from that office tried helping us, he told us he would call us on Monday to see how he can handle the situation and get us a refund for the deposit we made and to return the car. Monday rolls around and we find out that they repossessed the car. There was absolutely no reason to do that because we had just gotten the car and did not miss a payment. Jorge then called and said he couldn't help us, that it had to be Victor. So in the process of all of this the homestead office kept calling us and insisting that the bank reapproved us for a 60 month contract again (SCAM!!!). We want no business with them so we denied. We returned the keys on Tuesday and we did not get our deposit back because they said we had to pay .80 cents per mileage plus $45 a day for the car. Mind you, Victor only said the mileage was the only thing he was going to charge on the car NOT $45 a day for the car. Point is, this place is a scam dealership and they will flip the script on you just to steal your money. STAY AWAY FROM THESE PEOPLE!!! ESPECIALLY VICTOR FROM THE MIRAMAR LOCATION!!!!!
Helpful 5Thanks 0Love this 1Oh no 0 - Sarah C.Fort Lauderdale, FL8552Oct 11, 2018
I decided to trade my car in at the end of August and they have still not paid off the auto loan as of Oct 10 even though I carried over the extra $1,800 that was left on the loan to my new loan. They also had me sign 3 different loan paperwork raising my down payment and my interest rate each time. Also when I purchased the new car they DID NOT TELL ME IT HAD BEEN IN AN ACCIDENT!! DO NOT DO BUSNIESS WITH THESE PEOPLE. THEY LIE AND TAKE YOUR MONEY AND TRY TO GET YOU THE HIGHEST INTEREST RATE. I WOULD NEVER LET MY FRIENDS OR FAMILY GO THERE. PLEASE DO NOT END UP LIKE ME BECAUSE OF THESE PEOPLE. They are ruining my credit which is completely unfair. We should start a GoFundMe so we can rent a billboard by the location telling people not to buy there
Helpful 1Thanks 0Love this 2Oh no 0
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