Total Wine & More

Placed online order for Alc-a-Chino.
Got to store early and gentleman pulled my product as I waited.
Much appreciated.
Great experience.
MP

We all know that they have an unbeatable selection and with the app you can most likely order it and have it delivered to your local store. So this review is specifically for the staff! Outstanding! Friendly, greeted at the door! Helpful, asked if we needed help. Patient, as we checked out fumbling with coupons and counting out my cash like your grandpa. The store is clean and clutter free, they were in the process of restocking and we still had more than enough cart space in the isles.

This is my weekend spot. I come here on Fridays to taste new wines and buy for the weekend.
This is located in a plaza with other stores and plenty of parking.
The staff here can help you find what you are looking for.
You can ask for a specific brand or even an acquired taste. They will give you their recommendation. I have yet to be disappointed in my selections.
It can be a beer, wine or spritzers they can help.
They also have a tasting room for events they hold. Those are great with some simple pairings.
They also have a cigar room with a nice selection of your liking.

At hilltop. Attention Total Wine your staff you have are GREAT!!!!! They are always helpful. I am always in search of things that are out of my realm of knowledge. Today I had a list. I was helped by at least 4 different people. All giving great advice. Seems like they always have all the right answers. Each of my items where found. And you even had a good variety to choose from. I hope you know you have a great group of people. And your store is lovely.

I thought is it just me that gets such great service because I'm nice? Nope, I was talking to a friend. She can be difficult and she gets great service too. She raves about this store at hilltop. She said you have very knowledgeable staff. And she shops here A LOT!!!

Not only do you have beer and wine but all the do dads too. Like ice cubes for whiskey. Martini skewers. Glasses of all kinds. Etc and so forth. Thank you for having everything I need and items I didn't know I needed. You have made my life easier

Everything. That sums it up
Perfect place if you're a wine person..
But Me. I'm all about the BEER!
I was like a kid in a candy store..
I'm a huge IPA fan.
talk about a whole new level..
Hundreds and hundreds of
BREW Styles.. Stouts. Pilsners, IPA just to name a few and every other one you could possibly want.
No sure what you want to try. Thsts not an issue.
Make your own Sixpack mix styles and flavors.
They have everything you need for making the proper drinks
Can't find what you're looking ask any staff member they are all friendly and willing to help.

Huge selection and knowledgeable staff. It's like traveling the world in one building

This location is a little weird to access with the way Virginia Beach has these side service roads and such, but when there's wine, there's a way! Similar to its Norfolk location, I love how clean and properly labeled the store is. I'm recently getting into wine so I love to wander around for a bit looking at the various choices. Not overwhelming, but it makes me ready to expand my horizons. Last time I got the last of the moscato I wanted and this time they were fully stocked. Employees are kind, of course, and are not super forceful with the rewards program (though they did finally get me to sign up because why not?).

PS: My favorite location because it sells Villa Jolanda. Never knew until I asked, but the Total Wines in the area do not sell certain brands. For example, only VB sells this brand. Not certain why, but definitely research before just popping in if you're looking for a specific brand.

I see no reason to not go all the way with this Total Wine location in the Hilltop area of Virgina Beach. After probably over forty visits in a decade this is a very tardy review. The consistency has earned my business again and and again.

The store is in the Hilltop Shopping Center to the West. Parking is plentiful and typically the lot and walks are clear of debris.

The floor plan of this Total Wine is one of the larger in Hampton Roads. Is bigger better, yes! They have an incredible selection of wine, craft beer and cigars. It's unusual that I can not locate what I'm looking for. This is where the extra star comes from. The staff is superb and knowledgeable about their product and inventory. With the swipe of a wand, or a tap of a key stroke they can answer harder to questions like a recent visit I had. I have had a few positive interactions with the store manager that have impressed me.

The store including restrooms are kept tidy. The displays attractive and the shelves kept orderly. Not an easy task with such a massive amount of floor space.

Educational classes and wine tastings are offered. Check out their website for details on dates and times. It seems like every Saturday a wine tasting is going on.

Let's talk pricing. They are competitive, but not always the most reasonable and at times I have found them much more expensive. I keep coming back however because the inventory of items and the fantastic customer service.

I will continue to use a variety of sources for wine and beer that even includes mail order. Total Wine on Laskin will always be in the mix.

Decent Wine and Beer Selections

After living down in NE Florida the past 8 yrs. I was excited to find that this Total Wine had a bigger selection of beer and it's more divided up by the country of where the different beers come from. I do like that they have a bathroom here as I've found that sometimes in the middle of a selection you get that urge to go.
I usually spend about 30-40 minutes in here looking at different brews and checking the Untapped App to see if certain brews sound good or not. However lately I've often found the selection of some beers to be dwindling. So much so that I've had to turn to Grape and Gormet, Whole Foods and recently Mix-it-up off Shore Dr. Which sometimes have a better selection.

**Overall, I have no complains about the place and they even at times have special selections/rare brews they keep behind the counter that is good to check out too.
Be happy and be merry.
Cheers!

This Total Wine location is truly my happy place. I think I spend 30-45 minutes here even when I know exactly what I'm looking for. The selection of international, national and regional wine, beer and cider is unmatched. I was even able to find Jackie O's Razz Wheat, my favorite beer from a craft brewery in Athens, Ohio.

I have not had an opportunity to attend any of the classes, but in reading the descriptions, I'm definitely interested.

I've only had one minor issue here and that's when an employee didn't accept my coupon. I contacted a manager and they were able to rectify the situation. Other than that, all of the employees have been very helpful and friendly.