Review Highlights
“They have a decently sized "play place" in the back for the little kids, so I took my son here on his birthday recently.” in 3 reviews
“3 people to run the restaurant during lunch, including the drive-thru?” in 2 reviews
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- May 4, 2024Updated review6 check-ins
Just a little update after 10 years and a 3yo in tow. The prices are outrageous, but so are the other chains.
The thing that's great is that my kiddo is young enough to love this little playground.
The nuggets here are not top 5, probably #6. I'll let you figure out what's better.
I do think that the Whopper is the best burger of the chains, but the Jr. Whoppers have too high a bread to beef ratio.
Eh, they're doing better, I guess.Helpful 0Thanks 0Love this 0Oh no 0Jul 29, 2013Previous reviewFast food is fast food... But the service at this location is poor. No smiles, no patience, and lots of apathy. The team enjoyed each other, but the customers were forgotten.
Waited way too long for a Whopper Jr. Meal and kids hamburger meal. When it was ready, the cashier yelled across the restaurant so I could get it. Minutes earlier, another employee walked an order to the gentleman next to us and apologized for the wait.
If I go back, I'll use the drive thru. BK still has the best fast food burger of the major chains. - Jessica A.Streamwood, IL2143Oct 16, 2023
I don't stop by here often but the times I have gone, I've never had an issue. Got my order right, never had to wait very long for my food. Just your standard BK. No complaints
Helpful 0Thanks 0Love this 0Oh no 0 - Greg K.Milwaukee, WI01Jan 28, 2024
You should be able to give a 0 star rating on this app, because this place doesn't even deserve 1 star. I can't recall one time going here over the past 15 years that the experience wasn't bad. Jist close the doors already.
Helpful 0Thanks 0Love this 0Oh no 0 - Mel G.Barrington, IL0336Nov 30, 2022Updated review
Horrible horrible horrible!!! Take your business elsewhere. It's ridiculous how long you have to wait to even order and then to get food
Helpful 0Thanks 0Love this 0Oh no 0Oct 17, 2021Previous reviewHorrible place. Expect to wait over 20min for food to be ready. Super slow! When you get order, expect to get it wrong and cold! Never again
- Isabella D.Carpentersville, IL0215Jun 26, 2022
Not the best in the area. Last time I went here the burger wrappers were so greasy and I had to wait 20 MINUTES FOR MY FOOD
Helpful 0Thanks 0Love this 0Oh no 0 - KayLa R.Carpentersville, IL4402Apr 11, 2022
Been here twice, both times they messed up our order.. will not be back. Pleased mobile order and waited 15 Minutes to have our sandwich's with Mayo on them.. we couldn't even eat .. very disappointed
Helpful 0Thanks 0Love this 0Oh no 0 - Alfred K.Kildeer, IL01Sep 6, 2022
I went through the drive thru and the lady that was working there, I tried to say hi and then she got really rude. She was talking over me and yelling insults at me and interrupting me. I've never experienced that before. She was just getting obnoxious. All I said was "I haven't seen you in a while" and for some reason she got triggered. She wears glasses and she is a white lady. Very bad experience.
Helpful 0Thanks 0Love this 0Oh no 0 - Kim H.Lake in the Hills, IL2917Sep 10, 2020
How hard is it to get a small order right?
Just ordered a whopper with cheese, onion rings and guess what??!!! No cheese on the whopper.
Smells funky. You guys need to be retrained or firedHelpful 0Thanks 0Love this 0Oh no 0 - Zamboni Z.Chicago, IL2471Nov 30, 2019
Wow this place is a dump. First there is no ketchup in the dispenser, no ice in the drink machine and garbage everywhere. Manager on duty looks like she could care less and seemed annoyed when we asked for ice.
I'm no Gordon Ramsey but I do know this is not how a restaurant should be run.Helpful 0Thanks 0Love this 0Oh no 0
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