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Services Offered
Verified by Business
Clothing alterations
Dry cleaning
Laundry wash and fold
Clothing mending and repair
Ironing
Carpet and upholstery stain treatment
Review Highlights
“Went to drop off my military uniform, next day and same day service if needed.” in 2 reviews
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About the Business
Business owner information
Larry H.
"Serving Charlotte's best dressed since 1921" Conveniently located close to uptown Charlotte, American Dry Cleaners has been dedicated to providing the best customer service and garment care for more than 80 years. Same day cleaning is available for faster service. Pick-up and deliver service for your weekly dry cleaning is available to uptown Charlotte and surrounding areas.
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Overall rating
18 reviews
5 stars
4 stars
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2 stars
1 star
- James P.Charlotte, NC54358Nov 29, 2021
Their price point is a little too high for me. 7 dollars a dry clean a sweater come on. I don't know maybe I'm just used to the prices in New York and New Jersey. I had no choice At the moment because I don't really know the area but I will be searching. Very hospitable and very good service. Just come down a little bit on the price. I gave the lady six sweaters and cost me $42. Come on give a discount of something
Helpful 1Thanks 0Love this 0Oh no 0 - 1325634737Dec 23, 2020
I had to find a new cleaners because the one that I had by my home closed permanently due to COVID-19. I dropped off two pair of dress slacks, and a dress jacket for cleaning. The dress slacks also had 1 cuff to be fixed at the bottom hem. When I picked up my items, they were neatly pressed, but the cuff on the burgundy pants was fixed with black thread. Its slightly more visible then on the brown plaid pair of dress slacks. Stitching is also off which is noticable on the slacks. Star removed for that.
Helpful 0Thanks 0Love this 0Oh no 0 - Mary M.Key West, FL414263Nov 23, 2022
Went to drop off my military uniform, next day and same day service if needed. Super friendly and super helpful. Will be returning.
Helpful 0Thanks 0Love this 0Oh no 0 - Paul E.Los Angeles, CA5554Feb 28, 2022
Requested tailoring/alteration and was very impressed they were able to do work I requested with no hesitation. Friendly and professional staff. The alteration was done perfectly and of excellent quality; best part, wasn't expen$ive - I will be returning. Thumbs up! Much appreciated.
Helpful 0Thanks 0Love this 0Oh no 0 - John R.Greensboro, NC17171Sep 19, 2022
Always had great service with this dry cleaner. I live in steel Creek and I pass a ton of cleaners on my way here. The staff is always friendly and kind and seeing the city on the way is a plus.
Helpful 0Thanks 0Love this 0Oh no 0 - Star J.Bellaire, TX893251195May 13, 2020
I like this place. Never had a problem with them. They have pretty good customer service, and I get exactly what I ask for. No complaints, prices are pretty reasonable. Free parking!
Helpful 0Thanks 0Love this 0Oh no 0 - Chelsea M.Charlotte, NC4333Aug 27, 2019
This dry cleaner is down the street from my house but I was a little skeptical because the outside doesn't look like much. I have taken my dry cleaning there multiple times and have never been disappointed with their work. I've had sweaters, dresses and skirts cleaned here and never any damage or lost items. The service is friendly and to the point and they send you an email when your items are ready for pick up. I would highly recommend this dry cleaner!
Helpful 0Thanks 0Love this 0Oh no 0 - Roberto A.Fourth Ward, Charlotte, NC231May 17, 2016
UPDATE: This was originally a one-star review, but I have decided to change it to three stars as the owner of the business took his time to call me personally and apologize for the unusable state of my ties after having them cleaned at American Dry Cleaners. He offered to refund me for the charge I received for having my first tie "fixed" and he also offered to fix my second tie. I declined based on the quality of repair my first tie received and told him that although I appreciated it, I would be visiting another tailor. He also offered to refund me for the cost of the tailor's repairs, something I greatly appreciate. I have altered my rating not only out of appreciation for his phone call and gestures, but because my conversation with him made me think that my experience may have been more of a fluke than the norm.
Terrible dry cleaners. I had them dry clean my suit, including three ties. When I went to pick them up, they told me one of the ties had come apart, and I'd have to wait a few days to pick it up. When I did pick it up, they charged me extra for fixing it, even though they had messed it up!
Furthermore, they didn't even do a good job fixing it. The tie was lumpy and uneven. To make matters worse, I reached for another tie today that they'd cleaned, and it had come unstitched completely! Another tie rendered useless. I'll have to pay even more now to have a real tailor fix my ties.
I will NEVER give American Dry Cleaners my business again, and I don't think anybody else should.Helpful 1Thanks 0Love this 0Oh no 0
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