AC Guys Cooling & Heating Services
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A/C Repair in 11 reviews
Emergency Services in 2 reviews
Air Duct Repair in 1 review
Air Duct Installation
A/C Installation in 3 reviews
Air Duct Cleaning in 1 review
Heater Repair in 1 review
Ductless A/C Services
Review Highlights
“Justin, one of the installers was very kind and explained things in a way that I could understand being a woman LOL.” in 6 reviews
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About the Business
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Tom T.
The next time your heating or cooling system gives out, don't put off getting the repair done. Instead, give us a call at AC Guys Cooling & Heating Services. As the leading provider of air conditioning and heating services in the Winter Garden, Florida area, we know what our customers want out of their AC and heating company. When you call us, whether it is in the middle of the night or early in the morning, you will be instantly connected to one of our knowledgeable customer service representatives. After you place your call, one of our highly trained technicians will arrive at your home with a fully stocked truck and take care of the problem quickly, efficiently, and on the first try.
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Overall rating
21 reviews
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- Michael H.Winter Garden, FL031Mar 20, 2020Updated review
A friend of mine was going to sell her condo and she knew the AC was not working but didn't know the problem. She paid someone to diagnose it. He suggested it was the line set. In a second floor condo, that is a complicated and expensive thing to replace. So I suggested that we bring in AC Guys for another opinion, as I have used them before. They charged 1/3rd the price and told me what the issue was but did suggest, as the system was 20 years old, it would be more cost effective to replace it. I didn't have to meet with anyone. I simply left a check and key. they took care of it all. Even scheduled the county inspector. Anytime they were coming out, I got a text message from them and a message from the technician with their pic. Very smooth and professional experience.
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Thomas T.
Sep 29, 2016
Thank you! We want to be your A/C Guys for life!
Jun 3, 2015Previous reviewYou realize how much you need an A/C when it goes out and that is what happened to me on a Sunday night recently. I have two cats who cannot stay in a condo that is 90 degrees, so I searched for any nearby AC company that got good reviews. I found this one, which happened to be very nearby. I sent out a request on the online form and then called in when they opened Monday morning.
They came out, it was fixed by 10 am for a total of $125. You can't beat that. They could have told me the A/C was toast and I would have taken their word. (It is old) but they were honest and knew what they were doing, which is all you can ask. Very fast, communicative and really showed a "don't sweat it, we'll get you taken care of" attitude.
I know next time, I won't have to search Yelp. Their business card is taped to my air handler. If your in Winter Garden / Ocoee / Clermont area, call these people. - Rena M.Ocoee, FL05Oct 25, 2020
I called AC Guys because they came out the same day. That was the only thing that is positive about this company. My AC outside unit was leaking Freon, so the service guy closed the valve, put in Freon, charged $140 ($75 for service fee, $65 for Freon) and left.
Two weeks later, the AC was not cooling again. We called Del-Air this time. The service guy was much more courteous, and thoroughly examined the leaking part. The same place was leaking Freon. He told me the valve should have been replaced, not just closed. There were also two valves that were leaking, AC Guys only closed one. How unprofessional and what a wasted of money. I would never recommend and reuse AC Guys.Helpful 0Thanks 0Love this 0Oh no 0 - Kelly H.Winter Garden, Orlando, FL06Jul 26, 2019
Great Company!!! I have been using them for years at my salon and they are very prompt and responsive to my needs. They have come out same day to ensure my staff and clients are comfortable as soon as possible. Great and knowledgeable group.
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Thomas T.
Aug 8, 2019
Thank you for taking the time to give us a review. We appreciate you and, of course, we are happy when our customers are happy. We look forward to serving you again should you need assistance in the future. We want to be your AC Guys for Life!
- Jisun P.Windermere, FL6871May 23, 2019
Be aware!! If you like stress, time consuming, hot Florida summer homes! This is the company to have install your ac unit!
Don't make the same mistake I made, by relying on the the reviews! Find a better place!
I had 2 new units installed by the company, ac does not work, especially during summer, no one knows how to fix it, the service line is rude, hangs up on me, reschedules without notice, come unannounced, never shows up.
2 years of hell..
please stay awayHelpful 1Thanks 0Love this 0Oh no 0 - S D.Clermont, FL01113Mar 3, 2021
Fixed my ac at a reasonable price. They seem honest and skilled at their work. Thanks
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Thomas T.
Mar 3, 2021
Thank you for your 5-Star review. Our goal is to exceed your expectations, keep the cost as low as possible, and give you professional, honest advice regarding your Air Conditioning and Heating needs. We want to be your AC Guys for Life!
- Lisa A.Winter Garden, FL601Mar 27, 2021
First time using AC Guys and it was a weekend emergency! Amazing how quickly they got to us, did not overcharge because it was the weekend and very impressed with their knowledge. Got us fixed up to get us to Monday when we can have them come and fix the bigger problem. I will definitely use them again and will recommend them to others!!
Helpful 0Thanks 0Love this 0Oh no 0 - Julie E.Winter Park, FL17Jun 5, 2019
Love these guys. I called on Tuesday, they had a guy come out the next day. Very nice and knowledgeable.
Helpful 0Thanks 0Love this 0Oh no 0 - Eric E.Orlando, FL3351Jun 2, 2016
This company is amazing. I have very busy schedule and I have very little time to get things done. When our air conditioning went down. I called several companies and the only one that really showed they cared about my issue was AC GUYS. From the office staff to the techs and the owners this company made my issue the center of their concerns and owns the problem and went into action. I now have a brand new Rheem 15 efficiency unit and they gave me 18 months same as cash financing at no additional charge. I would recommend this company to everyone. It's great to know their are still honest good hearted family owned companies
Thank you AC GuysHelpful 1Thanks 0Love this 1Oh no 0Business owner information
Thomas T.
Sep 29, 2016
Thank you for taking the time to give us that great review. We look forward to helping your new unit achieve a long and efficient life!
- Kristy A.Reno, NV010Mar 31, 2019
I selfishly don't want to write a review so this fantastic place doesn't get too busy, but that wouldn't be fair to them or all the people out there trying to make their way with the other HVAC companies. AC Guys are always quickly available and knowledgeable of their trade and the industry. Justin is the tech I have used and he is PHENOMENAL. I'm sorry I don't know the names of the folks who answer my calls, but they all have been nothing but professional and prompt. I'm so grateful and thankful I have found this business - I would give them 10 stars if I could.
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Thomas T.
May 1, 2019
Thank you for the 5-STAR review. We appreciate you and look forward to serving you, your friends and family in the future. Visit us on Facebook for current specials and items of interest. Welcome to the AC Guys Cooling and Heating family and thanks, again, for taking the time to write a review for us.
- Darlene M.Alafaya, FL171Feb 19, 2019
AC guys is by far the most professional and courteous company I have ever dealt with. Justin called to say they would be here in 10 minutes and they were actually on time! That's a first for any company I've ever dealt with! Their price was very affordable and much lower than other places yet their quality superseded what I expected. Justin, one of the installers was very kind and explained things in a way that I could understand being a woman LOL. I would recommend AC guys to anyone who is looking to replace or even repair their current AC. Kudos to AC guys, you are the best!!! If I could rate them one to a hundred they would definitely be 101!
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Thomas T.
Oct 8, 2019
Thank you for your kind words. Our goal is to deliver prompt, accurate, professional service at a reasonable price. We know every customer wants to use a company they can trust. Welcome to the AC Guys family. We look forward to serving you again in the future. We want to be your AC Guys for Life!
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