The Twisted Tulip

My husband showed up and surprised me with a bouquet of tulip flowers yesterday. I was so Happy with his gift when I saw them but once I laid down the flowers on the counter one of the Tulips broke off the stem. Rose stems were falling off and I asked when did you get them? He said he just came back from the twisted tulip shop. He paid $100 for these flowers where some tulips are almost dying, I could tell these flowers were very old but that didn't stop Nancy from selling them to my husband. When I placed the tulips in a vase another tulip flower broke shown in the pictures below. Nancy didn't provide or give any flower food and his purchase came without a vase. For the men looking to get your women a nice set of flowers please spare your wife the disappointment I've had with the overpriced and falling apart flowers. I called to see if anything could be done and Nancy is a rude lady with no customer service even accusing my husband of probably damaging the flowers. My husband did want to say the son was nice who helped him even with a small ribbon because Nancy and her husband didn't care to. Saying they didn't have the color he was requesting but my husband had to point out to them it was indeed there. Definitely overpriced for your buck with bad quality and no customer service. Save yourself all around and shop somewhere else.

I WILL FOREVER AVOID THESE GUYS. I get it, you're well rated, you're going to be busy on a big day for flowers. I ordered a week ago, paid $215 for the DELUXE version, and it arrived at 630pm on Valentine's Day. You're 1.4 miles away. That's poor planning and a process failure, I'm extremely disappointed. Not looking for anything from you, I EXPECTED VALUE OR GREAT SERVICE FOR THE $. NEVER AGAIN.

I recently placed a phone order from California . You never know what to expect from a distance. Donald answered the phone and was amazing. I told him what I was looking for and he made it happen, beautifully and pronto! Twisted Tulip delivered to the hospital that afternoon. The new Mama gushed over how delightful the arrangement was and sent me pictures .
Thank you Donald and TT. I would recommend you to everyone .

BEST. FLOWER. SHOP. EVER. Nancy went above and beyond to create the most perfect bouquet for our wedding. It was hands down the most beautiful arrangement of flowers I had ever seen (and I worked in a flower shop for years). She sat down with me and asked very specific questions (types of flowers, how many, budget, colors, feel of the wedding, etc), ensuring she didn't skip any detail, no matter how minor. It was December and an outdoor ceremony in the mts. with just my husband and I, but you would've guessed it was for the queen and a thousand guests! All I wanted was hydrangeas, and she made it happen despite them not being in season and them having to brave the cold. She opened up her shop the day of our wedding before the sun was even up to meet me and make sure everything was perfect. What an absolutely wonderful experience. If you need flowers for ANY occasion (especially wedding) there is no other place you need to look. Nancy is it. SHE IS THE BEST!!!!!

You could not find better, I dare you. Absolutely above and beyond with customer service and presentation and quality. Chef's kiss

We were walking past and I thought it would be nice to pick up an arrangement for the weekend. The owner is a super friendly Texan and they asked what flowers I wanted and made me a custom piece that really brightens up the place! Fast, friendly service and a really cute little spot to get yummy smelling candles too.

I went in to the shop in September, thinking that to request orange tulips in the fall was for naught. My brother in law, from the Netherlands, had just passed away and I wanted some nice flowers to put on the several tables to honor him. The flowers had to be orange (the color of the Netherlands). I spoke with Donald and he was beyond fabulous. He found orange tulips and other orange flowers to arrange on each table for the celebration of life. Donald was empathetic and kind, everything that I was needing that day. I cannot thank him enough for helping out when I thought we would be having fake tulips to celebrate my brother in law!
If you need a good florist, this is the place!

Wow I would give this company 10 stars if they had them I highly recommend. My experience from the email they got responded to at 11 PM last night to the call they promised first thing in the morning. To the kind hearted person that listen to every request in detail... And I have a lot. Met my price range and went above and beyond she created the most incredible bouquet for my very special and dear friend that was exactly as I had envisioned and more. One side of the bouquet has a soft side and the front of the bouquet has a bright side. So it's like having two separate bouquets depending on which angle you turn it. This was an incredible experience from start to finish not to mention that I had actually given them a wrong address and they delivered twice and I was very willing to pay the additional delivery fee especially for the cost of gas right now and they were like nope no problem we've got it don't worry will get them back out. Kind, talented, efficient and one of the best customer service experiences I've had. I would refer them to everyone and I will continue to use them for every cherry creek delivery going forward good job twisted to let you knocked it out of the park

It's after 6 o'clock on Valentine's Day and my flowers finally arrived after two phone calls to the shop. When I purchased from the company's website I saw no option for a timed delivery so I'll own that piece of it.

The picture I just took is far removed from the one on twisted tulips the website.

I definitely was expecting a more bountiful bouquet for the amount of money I was spending.

I understand today is the busiest flower delivery day of the year but I still expected a better product and maybe a little something in return for the delayed delivery.

Needless to say I'll be taking my flower purchases elsewhere.

We were having a birthday luncheon at a nearby restaurant and I called Twisted Tulip to provide the flowers. I explained the table set-up and they took it from there. The arrangements were elegant and perfectly appropriate for the space. Many thanks to Donald (with whom I had spoken) and his crew.