Photos & videos
Services Offered
Verified by Business
Self storage
Vehicle storage
Review Highlights
“After reviewing and visiting several different storage companies, we chose Gold Key!” in 4 reviews
“The Management team is very helpful & professional & the facility is well maintained on both levels.” in 9 reviews
“Anatoli was very efficient in cutting the old lock and allowing me to lock up my unit successfully.” in 2 reviews
Other Self Storage Nearby
in Self Storage, Movers
in Self Storage
in Self Storage
About the Business
GoldKey Storage offers attractive, well-run, secure storage facilities for your personal, home, business or wine storage needs. We set the Gold Standard in climate controlled indoor storage. Amenities: -New, clean, well-maintained facilities. -Indoor, climate-controlled storage to help preserve your possessions. -Wide, well-lit hallways with music. State-of-the-Art Security: -24-hour video surveillance. -Intercoms connecting to the office. -Controlled access with computer monitoring. -Individually alarmed units. -Completely secure access - only you have keys to your storage unit. Extra Services: -Friendly staff is onsite and ready to help you select the storage and services that best meet your needs. -Dollies to ease loading and unloading. -Covered loading areas to keep you shaded during loading and unloading. -Complimentary use of our courtesy truck for move-in with advance reservations. -Package receiving - we'll receive packages for you and notify you when they arrive.
Location & Hours
Amenities and More
Ask the Community
Yelp users haven’t asked any questions yet about GoldKey Storage.
People also searched for
Recommended Reviews
Overall rating
26 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Jerry S.SoMa, San Francisco, CA02Sep 1, 2023
Gold Key is an outstanding storage facility. I have been there for a couple of years and I found the place always clean and orderly and the facility attendents were always courteous and accommodating. The prices are well in line with the competition. Excellent facility.
Jerry SHelpful 0Thanks 0Love this 0Oh no 0 - Rachel B.El Dorado Hills, CA13373Apr 4, 2022
We have used many storage companies in the past and we would go back to Goldkey if needed. We got the best price and we were able to buy insurance through them at a reasonable price. Great customer service. We appreciated the security they had in place.
Helpful 0Thanks 0Love this 0Oh no 0 - M C.Los Angeles, CA02Feb 9, 2022
The team gives excellent service! I've had some difficult moves and storage situations and they've nailed the details on the logistics for me.
Amber's been my primary contact on the team. I've worked with her multiple times and she's 24 karat outstanding. I'm very grateful!Helpful 0Thanks 0Love this 0Oh no 0 - Leah M.El Dorado Hills, CA01Nov 10, 2021
In the process of locking up my unit, I managed to break the key to the lock while the lock was in a locked position while storage unit remained unsecured. Christina in the office was very nice, helpful and assisted with the need to cut the lock and issue me a new lock and keys. Anatoli was very efficient in cutting the old lock and allowing me to lock up my unit successfully. The customer service of these two individuals was amazing and certainly helped a not good situation to be rectified quickly. Thank you you two!
Helpful 1Thanks 0Love this 0Oh no 0 - Deborah P.El Dorado Hills, CA137Oct 9, 2018
Wonderful facility would highly recommend if need to store and have climate control.
Mrs ParkHelpful 0Thanks 0Love this 0Oh no 0 - Robin K.El Dorado Hills, CA13May 5, 2020
I am so happy I found GoldKey storage for my needs. In my time crunch to move I needed something quick. I was greeted over the phone with respect and professionalism. With the restrictions due to Covid19, Anatoly was very helpful and went out of his way to accommodate me even on his day off. The facility is clean, temperature controlled and secure. I highly recommend GoldKey Storage for your needs. Thank you GoldKey!!
Helpful 0Thanks 0Love this 0Oh no 0 - Chris B.El Dorado Hills, CA1821Jun 14, 2016
In April I moved a rather large wine collection to GoldKey's Wine Storage lockers. Before the move, I asked a lot of questions, all of which were answered promptly and concisely. On the day of the move, Melissa and Anatoly could not have been more helpful in explaining the set up and getting me settled into six adjoining lockers. The general area and lockers themselves are secure, and the room is kept at the right temperature and humidity. I am grateful to have found such a facility so near our new home and community. I have since returned and gaining access with my code is simple and easy.
The only criticism I have is with the initial set up and auto bill-paying options. Each of the six lockers had to be entered separately rather than assigning me a block of them on a one-time basis; it took over an hour. When I changed my auto-pay option, I had to again make six different entries. It wasn't brain surgery, but it sure was tedious and inefficient.
All in all, I am very pleased with the facility and the customer service and would not hesitate to recommend GoldKey to others.Helpful 1Thanks 0Love this 0Oh no 0 - John D.Folsom, CA05513Apr 10, 2019
I just signed up with GoldKey for boat storage. My initial experience has been very positive. Anatoli was very helpful. He explained the service offering very thoroughly and was prompt to generate the contract and support my needs. I don't have any experience dropping off and picking my boat up yet but confident it will be positive!
Helpful 0Thanks 0Love this 1Oh no 0 - Ashley P.Sacramento, CA45Jun 25, 2019
We have been customers at Gold Key for over 5 years and they have been wonderful. The storage facility is very clean and we love that our boat can be stored indoors. We have the VIP service which is amazing and I love that we can request to have the gas topped off and have ice waiting in the boat for us. Shawn is awesome-he's always so helpful and knowledgeable and makes the transport service flawless.
Helpful 0Thanks 0Love this 0Oh no 0 - WA H.El Dorado Hills, CA0102May 20, 2020
We stored our boat here for 2 years, and paid monthly for the service. Last year, they moved our contract from July to December, (which favors them). Now, we sold the boat and they are charging us the balance of the year in fees - when we don't even have a boat there! Will not recommend, and will, in fact, tell everyone we know about our experience. They are collecting our money - and they are doing nothing to earn it. In fact, they can re-sell our space, and in effect get paid DOUBLE for the same space. Unacceptable. Worst customer experience ever.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Anatoly K.
May 28, 2020
Dear Mrs. Hauteman,
We are sad to hear that you are disappointed with your storage and service experience at GoldKey Marine.
After seeing your message to us, we reviewed your contract but were unable to find the basis for what you wrote. The contract your husband entered into was for the duration of one full calendar year. The duration is clearly spelled out in numerous places in the contract, as well as immediately above your husband's signature in boldface type. This clause in the contract is not buried or hidden.
The contract that your husband signed states, "By accepting this rate, you understand that you will be required to pay for the space, for no less than 1 year. We are not responsible if you decide to sell or donate the boat." Our business provided storage and service to you at a discounted rate.
In accepting the agreement with a reduction in rate, the tenant becomes obligated to pay for one full year. The end of the statement above right your husband's signature states, "Should you remove the boat before the contract end date, GoldKey will bill the balance of the contract to the payment method on file for the account."
In addition to all of this, we spoke with Mr. Hauteman, who is the only account holder prior to running the payment for the remaining balance. We came to a mutual understanding that he was responsible for paying for the remainder of the year. We then processed the payment and he signed the appropriate documents authorizing this payment.
We do not understand why this came as a surprise to you when it was not a surprise to your husband. We are simply asking to get paid for the services rendered in the contract that your husband requested and signed in good faith. We have many loyal and happy customers and we are sorry to lose one here.
From the entire team at GoldKey, we want to wish the best to you. We are truly sorry that you are disappointed with your experience.
Sincerely,
The GoldKey Team
Other Self Storage Nearby
in Self Storage
in Self Storage