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Ask the Community
Q:
Does the restaurant have TV's, to watch sports games?
A:
Hello! No, Black Tap does not have TVs to watch sports.
Michelle J., Business Manager2 years agoQ:
Do they do special orders? If I wanted to order a burger but not have a sauce or other ingredient on it, would they accommodate my request?
A:
Recommended Reviews
Overall rating
1675 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Leonard J.San Luis Obispo, CA2128Jan 29, 2024
Burger was okay. Definite worth the hype especially if you're celiac. You can't have any of their special shakes.
Helpful 0Thanks 0Love this 0Oh no 0 - May 11, 2024
Downtown Disney has a plethora of restaurants. Black Tap is one of those restaurants that you can't go wrong with. From their classic burgers to salads, to crazy shakes! The restaurant has a fun, causal atmosphere.
They are known for their shakes, but their burgers are really great. We got the all American and the guac and chips. Super tasty. We actually split the burger between two of us and it ended up being enough food for the both us. Knocking off a star because it is a little pricey- but then again you are in downtown Disney so all options will be a little pricey. Must try! Next time we will get one of those crazy shakes.Helpful 0Thanks 0Love this 0Oh no 0 - May 8, 2024
We ordered the Wagyu steakhouse burger and side Caesar salad. The $25 wagyu steakhouse burger was very expensive for the quality and taste, not very juicy and a little burned on one side even though we ordered medium well.
The Caesar salad, on the other hand, was delicious and one we will definitely come back to get again. If not for the Caesar salad, this would have gotten a 2 star review.
We wanted to try one of their famous shakes but it seemed like too much while walking around on a hot dayHelpful 0Thanks 0Love this 0Oh no 0 - Apr 24, 2024
Black tap burger salad: got this with the dressing on the side because I wasn't sure if I would like it, a good call. I actually preferred putting just ketchup and mustard on it and eating it like a deconstructed burger. Pickle was gross. But the rest was good. It was not a huge portion, I finished it easily, and then also ate fries from other people's plates. 5/5
Kids chicken tenders : for nine dollars this was very good quality chicken! Two big actual strips of breast meat and the breadingwas solid, came out hot. Fries were very sad though. I think maybe the sweet potato fries would've been a better option. 4/5
Service at the counter seemed a little lackluster; but the people who are bussing tables were so kind, they went and grabbed me a box and then a different guy got me a bag when he saw me holding the big awkward box in my hand.
It was pretty fast service for Disney, I think probably if this were anywhere besides downtown Disney, I might've given it 3 out of five, but we were in and out in 20 minutes, so I can't complain :)Helpful 1Thanks 0Love this 1Oh no 0 - May 5, 2024
Service here is really good, Sebastian was our cashier & he had the best recommendations and let us know ahead of time which drinks had refills while we were debating on the menu. The fried pickles were amazing and flavorful, but the pickles that came with our burgers honestly tasted like cucumbers, not seasoned at all. With two drinks, an appetizer and two sandwiches the total was around $80 pre tip/tax. Although the burgers were tasty, it was a bit much to handle portion wise- it'd be a lot more convenient for smaller portions for a slice of the price. It's good for a quick meal but is on the pricier side.
Helpful 2Thanks 0Love this 0Oh no 0 - Apr 16, 2024
Black Tap is a fun little eatery in Downtown Disney, especially well known for their over the top milkshakes!
We had just eaten lunch, so didn't try any of the food on offer, but it all looked and smelled delicious, so we will have to try it again next time we are there. Burgers, fries, wings - just comfort food that smelled so good.
What we did try were the famous milkshakes and YUM!
I had the Bam Bam, which was a vanilla shake - but the toppings made it so much more than a classic vanilla. Fruity Pebbles, Laffy Taffy, Pop Tart pieces, Rice Krispy bits, and whipped cream!
I mix all my toppings into the shake to get a little bit in each bite/scoop, but you can eat it any way you wish.
Whether you go for just a milkshake or for a meal, I don't think you can go wrong with anything you order at Black Tap!Helpful 0Thanks 0Love this 0Oh no 0 - 2882901881Apr 3, 2024
Located in downtown Disney.
Easy ordering prior to sitting down. Open seating. Lots of indoor & outdoor patio seating. Looked like an upstair area Also from outside.
Food portions were perfect with no left overs, We were really hungry as Disney was not gonna take more of our money except for snacks. Lol
Can't comment on the scrumptious looking shakes or the cocktails.
Food arrived quickly, within 10 minutes.Helpful 0Thanks 0Love this 0Oh no 0 - May 5, 2024Updated review
I am updating my review from about 6 months ago. Terrible customer service. The owner "replied" to my original review with a "please email us below and we'll make it up to you." Fast forward to 6 months later and their way to "make it up to you " is to never respond to your email and ignore you. I even emailed them again about two weeks ago to give them another chance. I still have not got a response so i am updating my review now. Terrible customer service and management.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Black T.
Jan 3, 2024
Hi! Thank you for taking the time to leave your review. We pride ourselves in not only great food, but excellent customer service, so we are sincerely sorry your experience with us did not reflect that. If you could email downtowndisney@blacktaphelp.com we'd love to connect and make it up to you! Look forward to hearing from you!
Dec 28, 2023Previous reviewCleanliness 4
Costs 2
Cuisine 2
Customer service 1
This place always looks busy at night so it must be good....right? We came when it opened in the late morning. This place was nothing like we expected... To sum it up. It's basically a fancy Carls Jr. It's not an actual restaurant. You go inside and order your food and they bring it to your table just like any fast food restaurant. There is no table service. None of the employees delivering the food to the tables had an ounce of a smile. We saw four different servers and not one smiled when they gave the food to a table. Their shift had just started so i guess they All hate their job. We heard their ice cream shakes are good so we may go back to try those but you can buy those from a walk up window. Other than that we will not go back. The burgers were very small and way over cooked. $45 for two burgers and fries is a little much. - 394942195May 1, 20241 check-in
Great food that is counter service and then they bring it out to you. We planned to order a shake with our meal but opted to wait as the clerk told us it might show up before our food if we order together. We got a kids cheeseburger, truffle burger, fried pickles and Cookies and Cream shake. Everything was delicious and came out fast. I would definitely come back.
Helpful 0Thanks 0Love this 1Oh no 0 - 94437300Mar 17, 20241 check-in
The restaurant itself was packed. But you can walk to the back to order a few shakes and burgers. I totally understand that it's DT Disney, but I have never paid over $10 for a simple drink. One simple flavor was about $12, I had gotten the black cherry. I was thinking I'll get a fun shake to at least take a pic of but it was a simple red shake with whip cream on top. It was just okay, but I definitely was not going to waste a drop of that.
If you wanted a more fun drink it's about $15+. I tried it and checked it off my list.Helpful 0Thanks 0Love this 0Oh no 0
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